Minimum Order Quantity (MOQ)
1 full container load (FCL) ≈ 20-25 sets of standard memorials.
Shipping Methods
- Standard Sea Freight: Major global ports (30-45 days,)
- Oversize Cargo Service: Professional stone reinforcement framing & insurance provided
Payment Terms
- Deposit + Balance: T/T (30% deposit + 70% balance paid before shipment)
Samples Availability?
Complimentary Services:
- 3D digital design proof
Production Timeline
- Design Phase: 3 working days for renderings
- Production Phase:
・ Standard orders: 25-30 days (from design confirmation)
・ Rush orders: 15 days (+10% expedite fee on order value)
Quality Guarantee
- After-sales Support: Free installation video tutorials; quality issues addressed within 7 days
Detailed Answer
Customization Limits
- Supported: High-relief carving / multilingual epitaphs / religious symbols / photo laser engraving
- Special Requests: Irregular shape cutting/color inlays require additional timeline assessment + 15% fee